Usage tracking and data collection
Understand what analytics data Chamevo collects and how to enable or disable usage tracking.
Chamevo includes an optional usage tracking feature. It sends anonymous data about how the plugin is used in your WordPress admin. The Chamevo team uses it to see which features matter most and to fix errors faster.
Tracking is off until you agree. Nothing is sent before then.
What is tracked
When usage tracking is enabled, Chamevo sends:
- Site and plugin details: the plugin, WordPress, PHP, and WooCommerce versions, your site language, whether the site is a multisite, and your plan.
- Your site domain: the address of your site, for example
example.com. - Admin activity: which Chamevo admin pages you open, and when you create a product, print profile, or user interface, import a Printful product, export an order, or finish the setup wizard.
- A daily count of your setup: the number of products, product categories, graphic categories, print profiles, and user interfaces.
- An anonymous install ID: a random ID that identifies your installation, not you.
Usage tracking does not collect:
- Customer names, emails, or addresses.
- Design content or uploaded images.
- Order details or payment information.
- Your license key.
Data is sent to Chamevo's analytics service (Mixpanel, EU servers). It is not collected on your storefront, so your customers' visits are not tracked.
Enable or disable usage tracking
On a new install, the Chamevo dashboard asks "Help us improve Chamevo". Choose Yes, help improve Chamevo or No, thanks. You can change your choice at any time:
- Go to Chamevo → Settings → Advanced → Miscellaneous.
- Find Analytics Tracking.
- Check the box to enable tracking, or uncheck it to disable.
- Select Save Changes.
When disabled, no analytics data is sent from your site.
Why enable tracking
Enabling tracking helps the Chamevo team:
- Identify which features merchants use most.
- Detect and fix errors faster.
- Make informed decisions about feature development priorities.
Data is sent in the background, so it does not slow down your admin or your storefront.
Next steps
- Configure the product customizer user interface for display and layout settings.