• Images are not loading

  If images are not displaying correctly in Fancy Product Designer, it may be due to missing server functions, external image restrictions, or configuration issues. Adding Photos from Facebook or Instagram Does Not Work Ensure the PHP function getimagesize() is enabled on your server. This function is part of the GD library, which is required by the plugin. If it is not enabled, please contact your hosting provider for assistance.Few readers

• Using the debug mode to inspect any missing hooks in WooCommerce product pages

  If your theme is missing required WooCommerce hooks or filters, the Chamevo Product Designer may not display correctly. This issue often happens with heavily customized themes or when using page builders like Elementor. 1. Debug Mode The plugin includes a built-in debugger that helps you identify missing hooks or theme conflicts. Go to Chamevo → Settings Select Advanced settings Open Troubleshooting Menu Enable Debug Mode. Save Changes and VFew readers

• Uploading Images in Frontend Does Not Work

  If you are getting an error when trying to upload an image via the Upload module in Fancy Product Designer, it may be caused by server errors, firewall restrictions, or configuration issues. PHP Server Errors If your server throws an error, the upload will fail. Check your PHP error log to identify the issue. The log will indicate missing PHP functions or other server-related problems. For server-related issues, contact your hosting provider for assistance.Few readers

• The Product Designer Is Not Showing Up

  If the Chamevo is not displaying on your site, it may be caused by conflicts with frontend optimization features from certain plugins. SG Optimizer (SiteGround) The SG Optimizer plugin on SiteGround hosting can sometimes cause JavaScript errors that prevent FPD from loading. Some Frontend Optimization features in SG Optimizer are not compatible with Chamevo  These conflicts can stop the Chamevo  from appearing on your product pages. Solution To fix thFew readers

• Custom Product Thumbnail is not displaying in the WooCommerce cart

  If the customized product thumbnail is not showing in the WooCommerce cart, it may be caused by the cart type, lazy-loading features, or your theme’s template structure. Solution 1: Use Classic Cart Shortcode At present, the Classic Cart is the only supported option for displaying the thumbnail of personalized designs in the WooCommerce cart. The new Block Cart is not currently supported. Make sure your product page or cart uses the Classic Cart shortcode to ensure thumbnFew readers

• The export does not work

  If the export function does not work as expected, follow these steps to identify and fix the issue. 1. Test the Export Process You can quickly verify if the export feature works by using the built-in test tool. Go to your WordPress Dashboard, Navigate to: Chamevo → Utilities Click “Test Export”. A modal will appear with details about the different tFew readers

• Increasing php.ini directives to send large amounts of data

  Sometimes, customized products or exports may fail because your server PHP settings are too restrictive. This usually happens when large amounts of data (like product thumbnails or design data) are being sent. Indications of the Issue You may need to adjust PHP settings if you notice: A product is added to the cart, but the customized version is missing. The thumbnail preview does not display in the cart. The customized product data is missing in the order. ExportinFew readers

• Product Not Added to Cart

  When using WooCommerce, the Add to Cart form sends a long data string to the server. This data string represents the customized product thumbnail created by the Chamevo Product Designer. In some cases, the product may fail to be added to the cart. Here are the most common causes and solutions: 1. PHP postmaxsize Too Low If your server’s PHP configuration has a small postmaxsize value, it may not handle the long data string sent with the product. Solution: Increase theFew readers

• Templates Library Products Don’t Load Once Installed

  Using the free templates from the Templates Library is a great way to get started and learn how Fancy Products are structured in layers. However, sometimes newly installed templates do not appear in the Product Builder product list. What Happens After choosing a product and selecting Yes when asked to add images to your media folder: You shouldFew readers

• NinjaFirewall Stops Product Adding to Cart

  If products are not being added to the cart, it may be caused by NinjaFirewall blocking certain requests required by Chamevo. Solution 1: Disable Base64 Decode Option Go to NinjaFirewall settings. Disable the option: Decode Base64-encoded POST variable. Save your changes and test adding a product to the cart. Solution 2: Whitelist Action (Advanced Users) If you are experienced with development, you can whitelist the Chamevo action directly in the .htninjaFew readers

• Font Export Issues

  If fonts are rendering incorrectly in PDF exports, appearing in different positions in PNG/JPG exports, or showing as a different font entirely, the issue is often caused by incorrect font family naming. Common Symptoms Font appears different in PDF exports Font position is shifted in PNG or JPG exports Text renders with wrong font family in exported files Custom fonts work in the designer but fail in exports The Issue: Incorrect Font Family Name When uploading custom foFew readers