Images are not loading

 If images are not displaying correctly in Fancy Product Designer, it may be due to missing server functions, external image restrictions, or configuration issues.

Adding Photos from Facebook or Instagram Does Not Work

• Ensure the PHP function getimagesize() is enabled on your server.
• This function is part of the GD library, which is required by the plugin.
• If it is not enabled, please contact your hosting provider for assistance.

Errors with Images When Using Different Functions

Solution 1: Disable Photon in Jetpack

If you have Jetpack installed and Photon (Site Accelerator) is enabled:

• Jetpack rewrites image URLs with a sub-domain (e.g., i0.wp.com).
• This can prevent Fancy Product Designer from working properly.
• To fix: disable Photon in your Jetpack settings.

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Solution 2: Reset Image Sources

If images are not hosted under the same domain or protocol:

• Browsers block images that come from a different domain or use HTTP/HTTPS inconsistently.
• To fix: reset the image sources inside the Chamevo Products and Chamevo Designs admin panels so all assets are served from the correct domain.

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Solution 3: Update WordPress & Site Address

If you recently switched your site to SSL (https://) but forgot to update settings:

• Go to WordPress Settings → General.
• Update both WordPress Address (URL) and Site Address (URL) to use https://.

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Updated on: 04/11/2025