Articles on: Billing & Payments

How to Cancel or Pause Your Subscription

You can pause or cancel your Chamevo subscription at any time through your account.


Pausing/Cancel Your Subscription|


Access your Chamevo customer portal at https://cp.chamevo.com/account/licenses to manage your subscription.


  1. Log in to your Chamevo account Navigate to My Licenses
  2. In the Subscription Overview section, click Pause Subscription


  • Select **Pause Subscription **
  • Optionally, provide additional feedback in the text area
  • Click Continue to Pause to confirm (or Skip Feedback to proceed without providing a reason)
  • If you change your mind, click Keep Subscription


Troubleshooting


Want to keep your subscription instead? In the dialog, click Keep Subscription to return without making changes.


Can't find the pause/cancel option? Ensure you're logged in correct account with valid license.


Want to reactivate after pausing? Log in to your customer portal at https://cp.chamevo.com/account/licenses, navigate to My Licenses, and resume your subscription.


Want to reactivate after canceling? Visit the Chamevo pricing page and select your plan to start a new subscription.


Chamevo uses Paddle to securely process all payments and subscriptions.

Updated on: 05/01/2026

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